Issue

QuickBooks Desktop Pro 2021 software installed on Windows 10 Pro PC cannot be activated. The software accepts the License and Product codes, but online activation fails with the error below.

You'll need to update your software to access your Intuit Account here. Learn how.

The software is actually up to date, there is nothing to update, so the message is not helpful at all. The actual cause of the issue is the fact that Intuit QuickBooks is still using Internet Explorer as its internal browser, which Microsoft has now removed from Windows 10 and 11.

Read more: Cannot activate QuickBooks Desktop Pro

Issue

Office 365 email account suddenly stopped working in MS Outlook (desktop app). The user got a prompt to re-enter their password. After entering the correct password, the following error came up:

Something went wrong
Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090016.
Error code: 80090016
Server message: Keyset does not exist

Read more: Office 365 email in Outlook stopped working - Trusted Platform Malfunctioned...

Issue

Apple Magic Mouse connected to Windows PC operates normally, except from scrolling via its touch surface.

Read more: Apple Magic Mouse scrolling does't work in Windows

Issue

MS Office 2016 shows the error below when trying to open some hyperlinks in Word documents.

Unable to open https://dropbox.com/...... Cannot download the information you requested.

Read more: MS Word 2016 - Unable to open... Cannot download the information you requested