iDrive backups fail - File / Folder does not exist

iDrive Backup


iDrive backups fail every time. Detailed logs show error "Reason: File / Folder does not exist" for some files. These files were actually deleted from the hard drive intentionally by the user, not sure why iDrive was flagging this as an error... Everything else was backed up as expected.

Private emails sent to Office 365 shared mailbox not visible in Outlook


Emails marked by a sender as Private and sent to Office 365 Shared Mailbox are not visible in Outlook for users with Full Access permissions. The only indication about these emails is increasing unread item count in the shared mailbox Inbox folder.

HMRC Basic PAYE Tools could not access the database


HMRC Basic PAYE Tools application fails to start with the following error:

Basic PAYE Tools could not access the database

Basic PAYE Tools could not access the database
An error has occurred in accessing the database during startup.

You may need to check whether you have permissions to access the following location on this computer:
For assistance, please contact your IT support person, or your computer manufacturer.


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