Hikvision CCTV Live Stream fails (Sophos bug)

Issue

Hikvision DS-7604NI-E1 DVR live stram fails with error:

Note: Live view failed

Note: Live view failed.

The issue only affects the live view. Recorded videos and other web interface components are working fine.

Hikvision DS-7604NI-E1 is one of those older CCTV DVRs that only work in Internet Explorer as it requires an Active-X type plugin (WebVideoActiveX Control installed via WebComponents.exe)
WebVideoActiveX Control

bootrec /FixBoot - Element Not Found

Issue

A PC with two hard drives no longer boots. A secondary (data only) hard drive failed, but it seems that the drive contained the Windows boot record. Booted from Windows 10 installation media and tried to fix the boot records via command prompt:

  • bootrec.exe /fixmbr
  • bootrec.exe /fixboot
  • bootrec.exe /rebuildbcd

The first command succeeded, but the other two failed with error: Element Not Found

Can't uninstall Adobe Creative Cloud Applications

Issue

Cannot uninstall Adobe Creative Cloud Applications and the Creative Cloud Desktop itself. Creative Cloud Desktop uninstall fails with the following error:

Creative Cloud Desktop Uninstaller Error

Creative Cloud Desktop Uninstaller
Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it.

Trying to uninstall any of the Creative Cloud applications (Photoshop, Bridge, Acrobat, etc.) brings Adobe Creative Cloud Sign-in window. The issue is that the user doesn't have an Adobe account and the software was installed by a previous PC user.

Adobe Creative Cloud Sign-in

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