Send emails are not saved to Office 365 / Exchange shared mailbox sent items

Issue

Emails sent from a shared mailbox (users have full access and send as permissions) are saved only in user's sent items folder, but not in shared mailbox sent items.

Resolution

Connect of Office 365 via PowerShell and run following command:

set-mailbox <mailbox name> -MessageCopyForSentAsEnabled $True

To check status of the MessageCopyForSentAsEnabled property:

Get-Mailbox Sharedmailbox1 | select MessageCopyForSentAsEnabled

Folder Redirection Fails. Event ID 502 - Access is denied

Issue

Applying folder redirection to Documents and other folders fails when Group Policy is trying to automatically create required folders. Following error is logged in Application Logs on client PCs:

Event ID: 502
Level: Error
Description: Failed to apply policy and redirect folder "Documents" to "\\Server-Name\Redirected\user.name\Documents". Redirection options=0x1021.
The following error occurred: "Can not create folder "\\Server-Name\Redirected\user.name\Documents"".
Error details: "Access is denied.".

As the error explains, this is permission issue. If user's folder on the server is created manually by an administrator everything works fine.

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