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Category: Windows

  • Office 365 Exchange – Outlook 2010 doesn’t accept password

    Issue Configuring Office 365 / Exchange Online email account for a user on Microsoft Outlook 2010 (Windows 7 PC). First step Outlook auto-configuration would succeed: Your Email account us successfully configured.  But after restarting Microsoft Outlook, user would get a password prompt which would not accept the correct user’s Office 365 password. Configuring email account…

  • Word document ignores print driver settings and prints from wrong tray

    A user selects Tray 3 in Print Driver settings, but Word document is printed from Tray 1. This issue is normally caused by printer tray manually selected in MS Word Page Setup section. This overrides print driver settings.  MS Word 2010

  • RDWeb (RD Gateway) login fails with error – the logon attempt failed

    Issue Windows Server 2012 server with RD Web and RD gateway roles. Remote Windows 7 client trying to login to a workstation via RD Web website User can successfully login to the RD Web (Work Resources) website. However, secondary login to the actual Remote Desktop Gateway fails with error: Windows SecurityThe logon attempt failed

  • Enable Group Policy (GPO) logging

    To enable GPO startup / shutdown / log-on / log-off logging: Open registry editor (regedit.exe) and navigate to:HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\DiagnosticsCreate key “Diagnostics” if it does not exist. Create new DWORD Value called GPSvcDebugLevel and set value (HEX) to 0x30002 Restart the PC Windows 7

  • Sage error – SGWebBrowser – an invalid argument was encountered

    Issue Every time opening Sage, users are greeted with following error message: SGWebBrowserAn invalid argument was encountered After dismissing the error, Sage opens fine, but does not display the welcome page.

  • Switch default Payback device in Windows 8 with single click

    I occasionally use Acer W510 hybrid (in tablet mode) to play audio through a Samsung Bluetooth speaker. After one-off pairing, to make audio play through the external speaker, you have to change default payback devices in Windows Sound dialog Playback tab. This is a bit fiddly with touch interface, and even with mouse/touchpad there are more…

  • AutoIt – close all application process instances

    The easiest way to close/kill a process in AutoIt is: ProcessClose(“process_name.exe”) This works fine if there is only one instance of that particular process, but if you have more than one instance, it will close only one of them.

  • Recover deleted items from Exchange 2007 Public Folders

    Windows SBS 2008 with Exchange 2007 SP3. Items deleted from Exchange Server Public Folders are kept for a number of days configured in Public Folder Mailbox Database Properties: To recover deleted items, download, extract and run PFDAVAdmin tool (full name “Exchange Server Public Folder Distributed Authoring and Versioning (DAV)-based Administration tool“). You can download it…

  • ClipX – “Run ClipX on Startup” doesn’t stick

    Issue Can’t enable “Run ClipX on Startup” option in ClipX Configuration menu. The option doesn’t get saved.

  • RemoteApp Disconnected – error connecting to Remote Computers

    Issue Newly setup Remote Desktop Web Access service with RD Web Access, RD Gateway and RD Session Host roles located on the same server. Everything was working during testing a day before, but next morning external users couldn’t connect to remote computers via the Remote Desktop Web Access website. Internally everything was working fine. Error…

  • Customize Remote Desktop Web Access website

    These changes need to be done on your Remote Desktop Web Access server. Always backup files that you intend to edit and be aware that Windows updates and service packs can override your changes. To change the default page header “Remote Desktop Services Default Connection” edit C:\Windows\Web\RDWeb\App_Data\RDWebAccess.ConfigLine 20.

  • Remote Desktop Server Web Access – Browser not supported (IE 11)

    Issue Browsing to Remote Desktop Web Access site (RemoteApp Programs page) Internet Explorer 11 users are greeted with warning message: Browser Not SupportedThis Web browser is not supported by RD Web Access. RD Web Access requires Internet Explorer 6.0 or later.Vou can download the latest version of Internet Explorer from the Windows Update Web site.