Issue Not possible to upgrade Windows 10 on Dell Optiplex 9010 to Windows 11 due to an unsupported processor (Intel Core i5-3570 CPU) and lack of a TPM 2.0 chip. Resolution The issue was resolved by making a small registry change in order to bypass CPU and TPM requirements: On this particular PC, I also…

Issue After migrating the company’s email system from Google Business (Gmail) to Microsoft 365 (Exchange), some users cannot add their new Microsoft email account to Outlook. On the initial account setup page, instead of the Microsoft account login prompt, they get the Google login form. Resolution To resolve the issue:   August 2023Google Business GmailMicrosoft…

Issue Barclays.Net business corporate banking portal (https://cashmanagement.barclays.net/) doesn’t work. After entering the PIN code in the hardware authenticator, the following error is displayed: IMPORTANT WARNING – The operating system you are using is not supported for use with this channel. To resume access and in order to comply with your Barclays security obligations it is…

Issue  Develop (Konica Minolta) photocopiers’ print preferences window shows only a basic selection of features. The printers were installed from a local print server and on the server itself print dialog displays the full manufacturer’s preferences.  Resolution This behaviour is expected. V4 Universal Print Drivers are normally not copied from the server to client PCs.…

Issue VMware Workstation refuses to launch Virtual Machines with the error below: This host supports AMD-V, but AMD-V is disabled.AMD-V might be disabled if it has been disabled in the BIOS/firmware settings or the host has not been power-cycled since changing this setting.(1) Verify that the BIOS/firmware settings enable AMD-V.(2) Power-cycle the host if this BIOS/firmware…

Issue Office 365 Global Admin can no longer connect to the Exchange back-end via PowerShell (Connect-ExchangeOnline). The following error is displayed: New-ExoPSSession : Connecting to remote server outlook.office365.com failed with the following error message : For more information, see the about_Remote_Troubleshooting Help topic.At C:\Program Files\WindowsPowerShell\Modules\ExchangeOnlineManagement\2.0.5\ netFramework\ExchangeOnlineManagement.psml:475 char:30+ … PSSession = New-ExoPSSession -ExchangeEnvironmentName $ExchangeEnviro …++ Categorylnfo :…

Issue  Not possible to create a Windows Storage Spaces Pool. The following error is displayed: Create a Storage PoolCan’t create the poolCheck the drive connections and then try again.The physical disk’s sector size is not supported by the storage pool. (0x80E70004) Resolution You would think the error message is pretty clear and the issue is caused…

Issue A user cannot start any Microsoft Office apps. They initially show a message below: Updating Microsoft 365 and Office, please wait a moment… After a few minutes, the following error message appears: Unable to start Microsoft 365 and Office.We couldn’t open Microsoft 365 and Office because we’re updating, adding or removing programmes.Please try again later.You…

Issue A user can no longer sign into Microsoft Teams and OneDrive apps in Windows 10. After entering the username the apps try to load, then pop an error saying that something went wrong without ever prompting for a password. I came across this issue a few times before and normally the resolution is to…

Issue Garmin VIRB Edit Google Maps view in the G-Metric data sync screen is not working. Instead of the map, the following error messages pop up. Script ErrorAn error has occurred in the script on this page.Error: Script error.URL: https://maps.googleapis.com/maps/api/js?key=AIzaSyALG6yLmg2-yxayqbcZVVAolcIUzcX8eoc&sensor=false&v=3.12 You are using a browser that is not supported by the Google Maps JavaScript API. Please…

Issue Every time opening MS Outlook, a user gets the following warning: Outlook Data FileThe file C\Users\<username>\AppData\Local\Microsoft\Outlook\Internet Calendar Subscriptions.pst cannot be found. Resolution The issue was resolved by going to Outlook > Account Settings > Account Settings > Data Files and removing the offending Internet calendar file. If you had subscribed to any Internet Calendars…

Issue Cannot add a personal Gmail account to Microsoft Outlook for Office 365. When adding the account, instead of the Google OAuth login prompt, the Microsoft Office 365 login prompt appears. It seems that Outlook for some reason “thinks” that this is a Microsoft Office 365 account, not a Google Gmail account. Obviously, trying to…