Category: Windows

  • Windows 10 1903 upgrade stops due to non-existing AVG Antivirus

    Issue Windows 10 1903 upgrade stops with the following message. The following things need your attention to continue the installation and keep your Windows settings, personal file sand apps.AVG AntivirusUninstall this app now because it isn’t compatible with Windows 10. AVG Free Antivirus used to be to installed on this PC, but was uninstalled long…

  • Windows 10 keeps waking up from sleep

    Issue Windows 10 (1903) PC keeps waking up from sleep on its own.  powercfg -lastwake shows that PC was woken up svchost.exe (SystemEventsBroker) to execute Universal Orchestrator Start scheduled task. Presumingly this task runs Windows Update, which would be fine if PC was put back to sleep afterwards. Unfortunately, this doesn’t seem to happen and…

  • Windows 10 UWP apps can’t connect to local IP (loopback restriction)

    Windows 10 UWP apps by default are restricted from connecting to the local IP (loopback restriction). This can cause issues in specific scenarios. For example, Windows 10 Minecraft UWP app can’t connect to a server hosted on the same PC. Minecraft for Windows 10Connecting to external serverUnable to connect to world

  • Invenias – Invalid identity token

    Issue A user can no longer login into his Invenias X account. Logging in via a web browser ends up with webpage perpetually loading. Logging in via Outlook plugin fails with “Invalid Identity Token” error.  

  • Sophos Central – Block all websites except white-listed

    Following instructions allow to block all web access for a particular user, except few manually whitelisted websites. All actions are performed in the Sophos Central Admin web console.

  • iDrive backups fail – File / Folder does not exist

    Issue iDrive backups fail every time. Detailed logs show error “Reason: File / Folder does not exist” for some files. These files were actually deleted from the hard drive intentionally by the user, not sure why iDrive was flagging this as an error… Everything else was backed up as expected.

  • Private emails sent to Office 365 shared mailbox not visible in Outlook

    Issue Emails marked by a sender as Private and sent to Office 365 Shared Mailbox are not visible in Outlook for users with Full Access permissions. The only indication about these emails is increasing unread item count in the shared mailbox Inbox folder.

  • Windows update 9C48 error installing IE11 (KB2999226)

    Issue Windows Server 2008R2 fails to install KB2999226 (Internet Explorer 11) update with error 9C48. IE11 is already present on the system and seems to be functioning fine. All other updates install with no issues. Windows system logs record Event ID 20 Error: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer…

  • HMRC Basic PAYE Tools could not access the database

    Issue HMRC Basic PAYE Tools application fails to start with the following error: Basic PAYE Tools could not access the databaseAn error has occurred in accessing the database during startup.You may need to check whether you have permissions to access the following location on this computer:C:\Users\<username>\AppData\Roaming\HMRC\payetools-rtiFor assistance, please contact your IT support person, or your computer manufacturer.

  • Microsoft Store missing – You’ll need a new app to open this ms-windows-store

    Issue User accounts created after running Windows10Debloater don’t have access to Microsoft Store. Trying to open it manually fails with the following error: You’ll need a new app to open this ms-windows-store

  • Backup Exec pre-install environment check fails – The windows server service was not started

    Issue Backup Exec pre-install environment check reports following error: Failed.The Windows Server service vas not started. Start this service before continuing with the installation of Backup Exec. The server service is, in fact, running and set to start automatically.

  • Clipboard sharing doesn’t work in Windows 10 Remote Desktop modern app

    It’s an ongoing temperamental issue – occasionally clipboard sharing stops working in Windows 10 Remote Desktop app. When this happens, I usually can fix this by killing and restarting rdpclip.exe process on the remote computer.