Symantec DLO - can't add storage location - specified path is invalid


Cannot create a new Storage Location in Symantec Backup Exec Desktop and Laptop Option. When trying to add an existing local or remote folder following error is displayed:

Warning htlps://
The specified palh is invalid.
Unable lo create the directory 'D:\Backups\DLO' on computer '<Server-Name>'. Please check the path does not reside on a read-only device such as a CD-ROM drive and that the DLO database service logon account has sufficient permissions to create the directory. You can change the logon account via the Services control panel. Service returned error code 0xb03b018.


The issue was caused by Backup Exec DLO SQL service being run by Network Service account. To resolve the issue I had to change this to a domain account that had admin permission for the storage location in question.

Symantec Backup Exec Desktop and Laptop Options (DLO) 8.0 SP2
Windows Server 2012


Subscribe to receive occasional updates on new posts.
Your email will not be used for any other purpose and you can unsubscribe at any time.
Please wait