Issue
Brother MFC-7360N is not recognised when connected via USB. In Windows Device Manager it appears as a USB Compositive Device with an exclamation mark warning status:
USB Compositive Device
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
After a bit of experimenting, it appeared that the printer worked fine on older laptops, but was not recognised by any of the more recent ones. They all were running up-to-date Windows 10, so the issue was most likely USB 3.0 incompatibility.
Resolution
The issue was resolved by updating Brother MFC-7360N firmware.
June 2022
Brother MFC-7360N
Windows 10 Pro
Hello!
I have the same machine, same problem!
I tried to update firmware as described above but with no success!
My Windows 10 machine cannot recognize my Brother MFC-7360N! Not via USB , not via network!
Maybe I have to update the firmware with an old Windows XP/ or Windows 7 machine?
Please help!
My MFC-7360N is still in working state and I do now want to trow it away!