Issue

A user is getting error when trying to export his emails via Google "Download you Data" feature. My Account > Personal Info and Privacy > Control your Content > Create Archive.

Downloading your data is disabled.
Downloading your data has been disabled for your account or organization by your domain administrator.

 

Resolution

  • Login to your Google for Work account with administrator account (in my case it was the same user)
  • Navigate to Admin Console > Apps > Additional Google Services and Enable Google Takeout service

    It can take couple of minutes for the change to take effect.
  • Login with user account that needs emails to be exported and navigate back to My Account > Personal Info and Privacy > Control your Content > Create Archive (or just straight to https://takeout.google.com/settings/takeout)
  • Disable all services except Mail, select labels to be exported and complete the wizard

May 2016
Gmail for Word (Google Apps for Business)

 

No comments

Leave your comment

In reply to Some User
Captcha Image