Brother ADS-1700W Scanner - Server Time Out

Issue

Brother ADS-1700W document scanner does not reliably scan to a network share (hosted on Synology DiskStation NAS). Around 50% of the time the scan fails with the following error:

Server Time Out

Server Time Out
You can check server settings using the Web Based Management by typing this machine's IP address into your web browser's address bar.

Resolution

The issue was resolved by replacing the server's DNS name with its IP address in the Network Folder Path for the scan folder.

Brother Scanner Network Profile

June 2022
Brother ADS-1700W
Synology DiskStation NAS
Draytek Vigor Router

 

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