Cannot dial-in into conference via IVR (Trixbox Asterisk)

If you use IVR (Interactive voice response) on your Asterisk / Trixbox setup, Enable Direct Dial option allows callers to directly dial extensions.

Trixbox Digital Receptionist

By default it doesn't allow to dial-in into conferences. If you try you will get response similar to:
"That option is invalid. Please try again"

This can be changed by adding following to your /etc/asterisk/extensions_custom.conf file:

[ivr-2-custom]
include => ext-meetme

ivr-2  can be different in your case. You can find what it is in /etc/asterisk/extensions_additional.conf

Trixbox 2.6
Asterisk 1.4

Newsletter

Subscribe to receive occasional updates on new posts.
Your email will not be used for any other purpose and you can unsubscribe at any time.
Please wait