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Category: Windows

  • This advertised application will not be installed (.msi)

    Issue .msi installation package that was originally set up to be installed via Group Policy cannot be installed manually. After double-clicking on the .msi installer, the following error message is displayed.   This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of…

  • MS Outlook doesn’t save custom emails in “From” field

    Issue Custom email addresses entered into Outlook New Email From: field are not saved as expected. The email is successfully sent using the custom From address, but the user has to enter it manually every time.

  • Sent emails saved twice in Exchange Shared Mailbox Sent Items

    Issue Office 365 Exchange user has full access to a shared mailbox that is auto-mapped to their Outlook. The Shared mailbox has “Sent Items: Copied to Mailbox” option enabled, which should normally save a copy of sent emails to user’s Sent Items, and also to the Shared Mailbox Sent Items. This, however, doesn’t work as…

  • Exchange Shared Mailbox subfolders not visible

    Issue A shared mailbox attached to a user’s Microsoft Office 365 Exchange account does not display any subfolders in Outlook. This wasn’t a permission issue as the same shared mailbox displayed subfolders correctly for other users, and even for the same user in Outlook on a different PC. Office 365 webmail also displays all subfolders…

  • Display Recipients of Exchange Dynamic Distribution Group

    You can’t expand and display Dynamic Exchange Distribution Group members in Outlook like you can with a normal Distribution Group. The quick and easy Exchange PowerShell command to display Dynamic Distribution Group membership: Get-Recipient -RecipientPreviewFilter (Get-DynamicDistributionGroup “Group Name”).RecipientFilter Unfortunately, if your Distribution Group utilizes Recipient Container parameter, the above command will not work properly as it…

  • Minecraft Bedrock Server – Unable to connect to world

    Issue Minecraft Bedrock server running on Windows 10 Pro PC started having issues accepting connections from remote computers. This didn’t affect loopback connections from a local PC (after enabling the loopback exempt), but both, PCs on a local LAN network and remote clients connecting over WAN could no longer connect. Unable to connect to world

  • Vegas Movie Studio – Preview screen black

    Issue Editing QuickTime .mov files taken with iPhone XR using Vegas Movie Studio (Platinum). Suddenly preview screen turns black. Audio still plays fine, but no preview video is visible. Restarting the application and rebooting the computer doesn’t help.

  • Force remove Microsoft Office 2010

    Issue A very old and slow HP Windows 7 laptop with MS Office 365 and MS Office 2010 installed. Office 2010 is interfering with some Outlook 365 plugins that user requires so needs to be removed. Normal uninstall fails with error 1402 (in French) about permission issues on some registry entries. Initially, I tried to…

  • Rename iPhone .mov videos to date and time taken

    I normally use the excellent ReNamer tool to rename .mts video files shot on Sony DSRL to date/time shot (i.e. 2020-11-29 14.30.28.MTS). All it takes is set the filename to “:File_DateModified:“. This, unfortunately, doesn’t work for QuickTime .mov videos shot with iPhone XR. Date Modified for these files is all over the place. It seems that QuickTime…

  • Adobe Reader – Please wait while the document is being prepared for

    Issue Adobe Reader XI takes a long time to open some PDF documents. When opening an affected document, the following modal message box pops up and the user has to wait until all pages are processed.  Content Premaration ProgressPlease wait while the document is being prepared forStatus: Processing page 6 of 18…

  • Windows 10 update – The User Profile Service service failed the sign-in

    Issue After upgrading Windows 10 to 20H2 version, a user can no longer log-in with his account. The following error message is displayed. The User Profile Service service failed the sign-in.User profile cannot be loaded.

  • Recover Microsoft Excel 2010 Pinned File Locations

    Issue After upgrading Microsoft Office 2010 to Microsoft Office 365 (2020) user lost pinned items the were saved in Recent Workbooks in MS Excel 2010