Category: Windows

  • Can’t add Office 365 account to Outlook after domain migration to new Office 365 Tenant

    Issue After migrating a domain to a new Microsoft Office 365 Tenant it is no longer possible to re-add email accounts to Outlook on PCs where Outlook was previously configured with the same accounts in the old tenant. The issue was caused by local Outlook Autodiscover and/or user credential caching. Everything was working fine on…

  • Disable Snap layouts when window is dragged to the top of the screen

    Windows 11 22H2 added a feature where a snap layout guide is shown when any window is dragged to the top of the screen. While this can be a useful feature for some, some people find this annoying and distracting.  Luckily, it is very simple to disable this feature: If you leave the option “Show…

  • Can’t install Windows 11 on Asus VivoBook – We couldn’t find any drives

    Issue Installing Windows 11 Home on Asus VivoBook X515EA. On Windows 11 setup “Where do you want to install Windows” screen there are no drives listed and a warning “We couldn’t find any drives. To get a storage driver, click Load driver“.

  • Set up new Windows 11 Home installation without Internet

    Windows 11 Home version now forces users to connect to the internet and to log in with an Online Microsoft Account. There is no longer an option for “offline account” or “limited setup“. No Internet – no play! Below is a quick workaround to get around the issue.  Note: With oobe\bypassnro you are not running oobe…

  • Cannot re-order folders in Windows 11 Quick Access Navigation Pane

    Issue Windows 11 Explorer no longer allows you to manually re-order items (by dragging them) in the Quick Access Navigation Panel. Newly added folders go to the bottom of the list and trying to drag them into a different place is not working with a red “forbidden” icon displayed. Resolution The issue seems to be…

  • One Drive issues after Office 365 username change

    Issue After changing Office 365 primary email (and user login) some users started having issues with OneDrive. Login with the new username is successful, but after a few seconds OneDrive shows an error: Your OneDrive has not been setupFor help, contact your IT department. (Error Code: 0x8004e4f1) Resolution For some users, re-installing OneDrive fixed the…

  • OneDrive doesn’t load in Windows 10

    Issue A user cannot open OneDrive from the Start Menu. There is no warnings or errors, OneDrive simply doesn’t open. Reinstalling OneDrive doesn’t fix the issue. Resolution After a short investigation, I found that OneDrive was disabled on the computer via Group Policy: To fix the issue, I had to set the policy to Not…

  • Windows 11 – can’t open Control Panel > Devices and Printers

    Issue Windows 11 no longer allows opening classic Devices and Printers interface via Control Panel. Instead, it opens the Bluetooth & Devices view in Windows 11 Settings. This would be all well and good, however, Windows 11 Settings still doesn’t have some capabilities needed to deal with broken printers or drivers. Resolution For now, there…

  • The kernel power manager has initiated a shutdown transition – Shutdown Reason: Battery

    Issue Windows Server 2016 (Hyper-V Host) shut down unexpectedly without any obvious external reason. The shutdown was graceful, not a crash or power cut. Windows Event System Logs contain the following related entries: Event ID: 109Source: Kernel-PowerDescription:The kernel power manager has initiated a shutdown transition.Shutdown Reason: Battery Event ID: 1074Source: User32Description:The process C:\Windows\system32\winlogon.exe (SERVER-NAME) has…

  • MYOB Premier 19.5 – This app has been blocked for your protection

    Issue A user cannot run legacy MYOB AccountsRight Premier 19.5 software on a Windows 10 PC. The following error message appears with no option to bypass the protection. User Account ControlThis app has been blocked for your protection.An administrator has blocked you from running this app. For more information, contact the administrator.Myobp.exePublisher: UnknownFile origin: Hard drive on this computerProgram…

  • Ultra VNC shows a dot instead of a normal mouse cursor

    Issue Ultra VNC Windows client connecting to macOS VNC server displays a tiny dot instead of a normal mouse cursor which makes it very hard to see it. Resolution The issue was resolved by starting the VNC viewer with -normalcursor switch:   December 2022macOS 13.1 (Ventura)Windows 11 ProUltra VNC 1.3.8.1

  • Multi-line find and replace in Notepad++

    Notepad++ only has single-line Find and Replace fields. However, there are still a few ways to perform multi-line search and replace tasks. Option 1 Select Extended Search Mode and add \r\n instead of every line break. This works well for smaller tasks with only a few lines. For bigger and more complex searches it’s easier…