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Category: Windows

  • Windows Media Player – Cannot change rip location

    Issue Cannot change Music Rip location in Windows Media Player 12 on Windows 7 Tools > Options > Rip Music > Rip music to this location

  • Windows Store in-app purchase error – your purchase couldn’t be completed

    Issue Can’t complete an in-app purchase in Windows Store on a Windows 8.1 tablet. The in-app purchase was for Island Tribe game (to upgrade it to the full version). After clicking buy and entering the password, following error would show up: Your purchase couldn’t be completedPlease try again later. Trying again later didn’t really help… The…

  • Error installing Symantec Backup Exec Remote agent locally

    Issue Trying to install Symantec Backup Exec Remote Agent for Windows Systems on a Windows 7 PC. Setup immediately fails with following error: Another version of the Backup Exec Remote Agent for Windows Systems is installed on this computer. Uninstall the Remote Agent before continuing with the installation. No Backup Exec agents (or other Symantec software) are…

  • Java error – Unable to launch the application

    Issue Trying to access a DELL iDRAC 6 Virtual Server Console via Google Chrome / Java. Connection fails with error: Application ErrorUnable to launch the application.Name: iDRAC6 Virtual Console ClientPublisher: Dell Inc.Location: https://<server_ip>:443

  • Disable User Account Control (UAC) via Group Policy

    To disable User Account Control (UAC) via Group Policy (GPO) configure following GPO policies:

  • Investigate what is using your Windows 8 device’s battery power

    In Windows 8, powercfg command line utility was expanded with a new useful tool called Sleep Study. it generates a relatively easy to understand detailed html report that shows what software and drivers consumed most of your battery while the device was in Connected Standby state. 

  • Kaspersky antivirus causes Skype to freeze and drops calls

    I had an ongoing issue with Skype on one of my Windows 8 PCs. Skype was very unstable, would often freeze during audio and video calls and even when chatting. I went through number of Skype and Windows updates (including Windows 8.1), but the issue was not going away. This was an intermittent problem, it…

  • Symantec BackupExec – LiveUpdate is not installed

    Issue Symantec Backup Exec 2010 update service does not work (Tools > LiveUpdate…).Getting following error: Symantec Backup Exec for Windows ServersSymantec LiveUpdate is not installed. Scheduled updates to Backup Exec cannot be retrieved without LiveUpdate. You must reinstall LiveUpdate to schedule updates. Symantec LiveUpdate also doesn’t appear in Control Panel > Programs and Features.  

  • Symantec Backup Exec Agent install error 1603

    Issue Cannot install Symantec Backup Exec “Remote Agent for Windows System” on 64bit Windows 7 client PCs (pushed from the Symantec Backup Exec Media Server). Installation fails with an error on the Media Server: Install failed with error code 1603. Right click on the server to view logs for more information. Install logs reveal following…

  • Automatically split and straighten scanned photos

    I recently had a task to scan large number of old photos using a flatbed scanner. Scanning photos one by one would be terribly inefficient as I could normally fit 4 – 5 photos on the scanner. Scanning multiple photos on one page was obviously much faster, but it left me with another task of…

  • Uninstall AMD Gaming Evolved (Raptr)

    AMD Gaming Evolved application is often installed unintentionally during AMD graphics driver installation or upgrades.

  • Microsoft Outlook – Contacting the server for information

    Issue When working in Microsoft Outlook (switching between emails, opening a new email, clicking reply, etc.) following message randomly pops up and Outlook is unusable until it goes away (normally in 2-3 seconds). Contacting the server for information