Category: Windows

Synology Cloud Station Drive sync stuck in preparing stage

This issue has occurred few times on my Windows 10 PC running Synology Cloud Station Drive. The Cloud Station software would get stuck syncing one or more seemingly random files. Status of the file would be stuck on “Preparing” with progress bar moving back and forth, but never progressing past “Preparing” stage.
IE Security Alert – Revocation information for the security certificate… (Kaspersky)

Environment Windows 10 Pro Internet Explorer 11 Kaspersky Internet Security 2016 Issue Users browsing using Internet Explorer 11 are constantly getting following security warnings: Security AlertRevocation information of the security certificate for this site is not available. Do you want to proceed?
Symantec Backup Exec agent install error – Microsoft VC++ Redistributables

Issue Symantec Backup Exec 15 agent manual installation on Windows Server 2003 R2 fails with following error: Microsoft VC++ Redistributables (x86) Installation failed.
Windows 10 – We can’t connect to Microsoft family at the moment…

Issue Changes made to Microsoft Family children accounts on https://account.microsoft.com/family are not applied to Windows 10 PC.After logging in to the PC with a parent’s account I found following message in Settings > Accounts > Family and other users. We can’t connect to Microsoft family at the moment, so your family on this device might not be up…
Broken Adobe Reader DC icon in Windows 10 Start Menu

Issue Adobe Reader DC shortcut in Windows 10 Start Menu lost correct icon. The same issue affect Adobe Reader DC shortcut in Windows 10 Start Menu search results.
Java certificate revocation error – The application cannot be run

Issue AVTECH CCTV system remote access fails with following Java errors: Application Blocked for Security.Certificate has been revoked.The application will not be executed.
QuickBooks – printed bills cut off on right side

Issue QuickBooks bills get always printer with the right side cut off. It seems that it is trying to use too small margin on the right hand side and printer (Ricoh Aficio MP 2550) can’t handle it…
Recovering overwritten Word document from Shadow Copy

Pretty typical home user disaster situation – accidentally overwritten Microsoft Word (.docx) file that user has been working on for a few months! Basically somehow he managed to delete over 20 pages of text and then click “Save”. Obviously no backups, file history or Cloud sync. Since the file was cleanly overwritten with no crash involved…
Cannot start IIS website – Exception from HRESULT: 0X80070020

Issue Cannot start IIS 10 site on Windows 10 Pro. Following error message is displayed when trying to start the website: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020)
Move U-Play game to another hard drive

There are few different ways you can move installed games from one hard drive to another without having to re-download them. The method I used involves manually moving the game folder to a new location and then creating NTFS Directory Junction to trick U-Play into thinking the game is still in its old location. I used…
TomTom MyDrive Connect gets stuck while installing updates

Issue TomTom MyDrive Connect gets stuck while installing updates for TomTom GO 500. The SatNav displays message “Keep your device connected. The update will resume in a few moments“. However, regardless of how long you wait, the update never resumes. After disconnecting and re-connecting the SatNav, the update start installation process, but soon gets stuck…
Outlook 2010 – Cannot display AutoArchive – Path does not exist

Issue Cannot open Auto Archive feature in Microsoft Outlook 2010. Trying to open Folder > Auto Archive Settings brings following error: Cannot display ‘AutoArchive” page. This page will remain visible, but is not available. Path does not exist. Verify the path is correct. As the message suggests, Inbox Properties dialog opens, but AutoArchive tab is not clickable.