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Category: Windows

  • Skype for Business couldn’t find a Skype for Business server…

    Issue Skype for Business fails to sign in for Office / Microsoft 365 customer. Can’t sign in to Skype for BusinessSkype for Business couldn’t find a Skype for Business Server for <domain.com>. There might be an issue with the Domain Name System (DNS) configuration for your domain. See KB2566790 for details and contact your system…

  • Lightroom Classic stuck syncing (uploading) photos

    Issue Adobe Lightroom Classic stuck on some photos while syncing. These photos were taken on iPhone and were being downloaded from Adobe Cloud to local Lightroom Classic catalogue, but Lightroom Sync panel in Preferences was showing that these photos for some reason were being uploaded. Errors column didn’t have any info.

  • Adobe Lightroom – An internal error has occurred: ?:0: attempt to index a nil value

    Issue When trying to delete photos from the hard drive in Adobe Lightroom Classic, following error message is displayed: An internal error has occurred: ?:0: attempt to index a nil value The photos get deleted, but Lightroom hangs for a little while, and in some instances crashes.

  • Wireless AC 7265 adapter stopped working due to driver digital signature error

    Issue Acer Swift SF315 wireless adapter (Intel Dual Band Wireless-AC 7265) stopped working. In Windows network settings wireless doesn’t appear at all. Device manager shows the Wi-Fi adapter with an exclamation mark, and Device Status shows the following error: “Windows cannot verify the digital signature for the drivers required for this device. A recent hardware…

  • Hardware Diagnostics on Acer Swift laptop with no legacy boot mode

    I recently came across a misbehaving Acer Swift SF315 laptop and wanted to run some diagnostics tools from Ultimate Boot CD. UBCD requires BIOS / legacy boot mode, but no matter where I looked, there was no option to enable legacy boot mode on this laptop. On some Acer devices, this can be done after enabling…

  • Prevent mouse / keyboard from waking computer from sleep

    Issue Cannot prevent Logitech MX Master 3 mouse from waking the computer on mouse movement or click. Normally, to disable this behaviour you need to open Device Manager, open Mouse Properties, and disable “Allow this device to wake the computer” option in Power Management tab. In this case, that didn’t make any difference. The mouse…

  • DaVinci Resolve render error – Please check if the clip is still available on the drive

    Issue DaVinci Resolve 16 render task fails in with the following error: Render Job 1 failed as the current clip could not be processed.The clip 2020-02-28 22.55.25.MOV could not be decoded correctly. Please check if the clip is still available on the drive.

  • Inaccurate timeline seeking for videos encoded with Handbrake

      Issue Videos produced with Davinci Resolve (Cineform) and encoded to H.264 MP4 with Handbrake don’t work properly with some video player (i.e. Media Player Classic). The issue occurs when seeking / skipping using timeline. Instead of jumping to the place clicked on the timeline, it starts playing several seconds earlier or later.

  • Edit iPhone slow-mo videos on a PC with Sony Movie Studio or DaVinci Resolve

    I use Sony Movie Studio Platinium 14 and DaVinci Resolve 16 to edit videos. I recently tried to edit a slow-mo clip shot on iPhone XR and found that neither of these applications could properly open and display them. These videos were encoded with H.265 or HEVC (High Efficiency Video Coding) and shot at 240fps. This…

  • Plex Media Player Crashes – Could not create EAE working directory

    Issue Plex Media Player (v2.54) crashes on launch and the following error message is displayed: PMP Fatal Error!Plex Media Player encountered a fatal error and must exitCould not create EAE working directory.

  • Microsoft Teams – Microphone stops working

    Issue Microphone stops working in Microsoft Teams after 30 – 60 seconds. Skype and other applications are not affected, the issue only occurs in Teams.

  • Logitech Brio Firmware Update – Device Not Found

    Issue Trying to upgrade Logitech BRIO webcam firmware using Logitech firmware update tool fails with “Device not found” message.