Issue
AMD Ryzen 7 2700X PC crashes and reboots when entering or exiting sleep / hibernate mode. Sometimes during sleep, fans start blasting at full speed while the PC is unresponsive. Windows crash reports point to amdppm.sys driver.
Bugcheck name: DRIVER_POWER_STATE_FAILURE
Driver or module: amdppm.sys (amdppm+0x3a22)
File path: C:\WINDOWS\System32\drivers\amdppm.sys
Resolution
The issue was resolved by disabling the amdppm.sys driver in the registry:
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AmdPPM
- Set the value of start to 4 (default is 3).
- Reboot the PC
June 2022
