Issue

Adobe Flash 11 .msi deployment via group policy fails. Windows Application logs record following error:

Event Properties - Event ID 11722

Source: MsiInstaler
Event ID: 11722
Level: Error
Description:
Product: Adobe Flash Player 11 ActiveX -- Error 1722.There is a problem with this Windows 
Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\<user.name>\AppData\Local\Temp\InstallAX_11_7_700_202.exe, command: -install -msi

Trying to run .msi installer manually also fails with similar error:

Adobe Flash Player 11 ActiveX Installer Information

Error 17227. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: ...\InstalAX_11_7_70...

Resolution

Issue was resolved by running Adobe Flash uninstaller available from Adobe support site.

Adobe Flash 11.7
Widows 7 Pro 64bit

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